How to order a custom order.
Please let us know what products you would like (cutting boards, knife stand counters, furniture, etc.).
At that time, if you have a specific size or type of material, please let us know.
Here is an example of a custom order for a cutting board.
Four corners must be rounded, handles must be on both sides, and grooves must be processed on the back.
The amount is ***** dollars including the international shipping fee to the United States.
"Would you like to make a list of products with this material?"
(If no, I will send another photo of another material.)
"Production will begin."
A cutting board can usually be produced in 3 to 7 business days.
(It is also possible to send photos during production, so please let us know.)
(Usually we use DHL Express. Delivery takes 3-7 days to the US, Canada, Europe and Australia.)
At that time, if you have a specific size or type of material, please let us know.
Here is an example of a custom order for a cutting board.
Example (Explanation) of Custom Order Steps
** C= Customer (you) , S= Shop (Us) **Step.1
C: A Hinoki cutting board with a size of W 510 × D 380 × T 51 mm (W 20' × D 15' × T 2').Four corners must be rounded, handles must be on both sides, and grooves must be processed on the back.
Step.2
S: Send a picture of the material used for the actual item and the total amount.The amount is ***** dollars including the international shipping fee to the United States.
"Would you like to make a list of products with this material?"
Step.3
C: Yes, please proceed.(I will sell the product.)(If no, I will send another photo of another material.)
Step.4
S: We will send an e-mail to guide you to the listing of the product. (Please remove info@twt.me.jp from spam mail.)Step.5
C: Purchase from the exhibition page, settlement of accounts.Step.6
S: A purchase confirmation email will be sent."Production will begin."
A cutting board can usually be produced in 3 to 7 business days.
(It is also possible to send photos during production, so please let us know.)
Step.7
S: We will inform you of the tracking number at the time of shipment.(Usually we use DHL Express. Delivery takes 3-7 days to the US, Canada, Europe and Australia.)